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Ongoing website care

Updates, backups and small fixes handled before they become bigger problems.

A website needs regular updates, backups, security checks and small content changes. Our care plans keep routine technical work organised so the website does not slowly become outdated or unsafe.

Ongoing updates, backups and small fixes handled through a clear maintenance routine instead of emergency work.

Scheduled updatesBackup checksClear support scope
Expected outcome

A healthier website with a clear support process, regular checks and fewer surprise issues.

Care rhythm

Small regular checks are easier than emergency recovery.

The exact schedule depends on the site, but responsibilities should be clear.

Weekly

  • Uptime and obvious front-end issue check
  • Security alerts review when available

Monthly

  • WordPress/plugin updates
  • Backup verification
  • Basic performance review
  • Agreed small content changes

Quarterly

  • Plugin and licence review
  • Old admin/user access review
  • Key form and enquiry-path test

Included in normal care

  • Routine core/plugin updates
  • Backup checks
  • Basic security monitoring
  • Uptime monitoring
  • Minor agreed content edits
  • Monthly health summary

Usually separate work

  • Full page redesign
  • New custom modules
  • Large content migration
  • Paid licence fees
  • Emergency server recovery outside plan
  • Third-party platform support not in scope

Health check

The small things we verify before saying the site is healthy.

Homepage and critical pages open normally
Forms submit and notifications arrive
SSL is valid
Backups are recent
No obvious mobile overflow
No unexpected admin warnings

Core scope

What is normally included.

Final features and limits are confirmed in the approved proposal.
01

WordPress and plugin updates

02

Cloud backup checks

03

Security and uptime monitoring

04

Basic performance checks

05

Agreed minor content changes

06

Monthly health summary

Who this can help

Best when there is a clear business need behind the project.

Industry matters, but the actual workflow, customer journey and internal constraints matter more.
Business websitesSchoolsE-commerce storesProfessional firmsOrganisations without an internal web teamRecently launched websites

Typical timeline

Plan the work around real dependencies.

Maintenance starts after a baseline review. Existing sites with unresolved errors may need a one-time cleanup before they can enter a normal care plan.

Pricing approach

Scope first. Quote second.

Care plans are monthly or annual. The included support time and response scope are written clearly so routine maintenance does not turn into unlimited development work.

How the project moves

Clear checkpoints from first discussion to tested delivery.

The exact milestones depend on the project, but every stage should have a clear purpose and approval point.
01

Baseline

Current hosting, plugins, backups and known issues are reviewed.

02

Protect

Backups, updates and security checks follow a regular schedule.

03

Maintain

Approved minor changes and routine fixes are handled within the plan.

04

Report

Important work, risks and recommendations are summarised clearly.

Common questions

Straight answers before the project begins.

Why do WordPress sites need ongoing maintenance?

WordPress core, plugins, themes, PHP versions and third-party integrations change over time. Regular checks reduce the chance that small compatibility issues are discovered only after something important stops working.

Do you update everything immediately when a new version appears?

Not blindly. Important updates are reviewed and backups are checked first. High-risk changes may be tested before they are applied to a live site.

Can maintenance include content changes?

Yes, small agreed changes can be included within the plan. New pages, redesign work or major features are quoted separately.

Do you provide 24/7 emergency support?

Only if a specific support plan says so. Standard maintenance is a scheduled care service, not an unlimited emergency-response contract.

Can you maintain a site hosted elsewhere?

Usually yes, as long as the hosting provides the access and technical environment required for safe backups, updates and troubleshooting.

Ready to discuss the next step?

Start with the problem, not a long feature list.

Share your business, current website and main goal. We will suggest the clearest practical starting point.
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